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Date dimension is defaulting to UTC+1 timezone

Hello,

We have observed that the date dimension when creating insights is defaulting to UTC+1 timezone and even after updating the timezone using - https://analytics.aerosimple.com/gdc/md/smhannp580p8fegqpzl88ah5u6o7irgj/service/timezone it is still not getting reflected.

This is causing issues in the reports, can anyone please guide what is needed to be changed here.

Thanks.

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Best answer by Joseph Heun 13 October 2023, 10:38

Userlevel 3

Hello,

Can you confirm to which timezone you are trying to set the workspace? Please note that it should be one specified from the following database:

I am setting it to UTC-5, the New York one.

This one

Userlevel 3

We would need to look into this directly as we are unable to reproduce the issue on our end. Could you please fill out the ticket form here: https://support.gooddata.com/hc/en-us/requests/new?ticket_form_id=582387

Also, please make sure that our support user has admin access to the workspace.

I have already created a request here - https://support.gooddata.com/hc/en-us/requests/117243 can you please look into this, thanks

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