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Date dimension is defaulting to UTC+1 timezone

  • 10 October 2023
  • 5 replies
  • 19 views

Hello,

We have observed that the date dimension when creating insights is defaulting to UTC+1 timezone and even after updating the timezone using - https://analytics.aerosimple.com/gdc/md/smhannp580p8fegqpzl88ah5u6o7irgj/service/timezone it is still not getting reflected.

This is causing issues in the reports, can anyone please guide what is needed to be changed here.

Thanks.

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Best answer by Joseph Heun 13 October 2023, 10:38

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5 replies

I have already created a request here - https://support.gooddata.com/hc/en-us/requests/117243 can you please look into this, thanks

Userlevel 3

We would need to look into this directly as we are unable to reproduce the issue on our end. Could you please fill out the ticket form here: https://support.gooddata.com/hc/en-us/requests/new?ticket_form_id=582387

 

Also, please make sure that our support user has admin access to the workspace. 

This one

I am setting it to UTC-5, the New York one. 

Userlevel 3

Hello, 

Can you confirm to which timezone you are trying to set the workspace? Please note that it should be one specified from the following database: 

https://www.iana.org/time-zones

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