Hi Daniel, for the start - as was mentioned by my colleague Joseph, it would be good to have the HAR file. A HAR (HTTP Archive) file records the interactions between your browser and a website/app, including requests, responses, and timings. It’s like a detailed log that helps diagnose issues by capturing network activity, allowing us to pinpoint any problems more effectively.
Below is a quick guide on how to create one:
https://support.zendesk.com/hc/en-us/articles/4408828867098-Generating-a-HAR-file-for-troubleshooting
Could you please generate the HAR file while reproducing the issue on your end and send it to me via DM once done?
Thank you