Hey all, We seem to be having a weird issue with o...
# gooddata-cloud
Hey all, We seem to be having a weird issue with one of our dashboards that hasn't changed in our production environment for months showing errors loading filters and dashboards indicating they don't exist.
The release isn't until tomorrow am, so not sure what the issue is. I submitted a ticket as well.
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  "title": "Internal Server Error",
  "status": 500,
  "detail": "Server-side problem. Contact support.",
  "traceId": "0faf902f0d7359c605907355ccd9d4ed"
Trying the insight that fails generated this traceid: 63baeb7030f1c8f793a17f2f1d97f2ab
This is not good. We're seeing it load sometimes, others it fails. My insights are sometimes not showing as existing in the UI.
same with our QA and our prod environment.
Something seems really, really slow as well. GD is super not performant.
{ "title": "Internal Server Error", "status": 500, "detail": "Server-side problem. Contact support.", "traceId": "411b6a4779178663042a1bb47b3886af" } Another failed request from our QA env.
Hi Steve, thanks for reporting this. We will provide an update on the internal ticket as soon as possible. Please stay tuned!
Ok thanks for the update.
There was an issue with one of the components responsible for sending data. We have resolved this, and all insights should be loading now. We apologize for any frustration or inconvenience caused.
Was this new or related to the update? Just curious how to prevent and or address in the future
The issue was not relelated to the release, it was unexpected. No action is needed from you at this time.
Ok, thank you.