Hello, I'm trying to set up authentication using J...
# gooddata-cloud
Hello, I'm trying to set up authentication using JWT and after following this doc I am getting an error "Unable to lookup user details for provided Bearer token". Can I get in touch with someone to sort this out? @Francisco Antunes @Boris @Robert Moucha
Hi Dale, we’d be happy to help here. Would you kindly send over the full error message, if possible with a
? Or if you can’t find that, it would be helpful if you could point us to your Org/GD Cloud domain 🙂 This way we can check the logs from our end and try to figure out what’s going on
Hi Dale, thank you for providing the info. I was able to check our logs and can see the following error:
error occurred while attempting to decode the Jwt: Signed JWT rejected: Another algorithm expected, or no matching key(s) found
This most commonly occurs when the JWK doesn’t match the JWT. May I suggest double-checking the JWK’s attributes?
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