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Hello, I'm trying to set up authentication using JWT and after following <https://www.gooddata.com/docs/cloud/manage-organization/jwt-access-token/|this doc> I am getting an error "Unable to lookup user details for provided Bearer token". Can I get in touch with someone to sort this out? <@U04NN4LKG94> <@U01SN29PXUZ> <@U021NRNA866>

Hi Dale, we’d be happy to help here. Would you kindly send over the full error message, if possible with a `traceId`? Or if you can’t find that, it would be helpful if you could point us to your Org/GD Cloud domain :slightly_smiling_face:

This way we can check the logs from our end and try to figure out what’s going on

Hi Dale, thank you for providing the info. I was able to check our logs and can see the following error:

`error occurred while attempting to decode the Jwt: Signed JWT rejected: Another algorithm expected, or no matching key(s) found`

This most commonly occurs when the JWK doesn’t match the JWT. May I suggest double-checking the JWK’s attributes?