Hey there, could someone help me with Connection failed. Cannot reach the URL issue? Trying to connect PostgreSQL

Hey Ales, I checked the logs and see only “connect timed out”. This may be caused by some firewall setting - please see https://help.gooddata.com/doc/free/en/data-integration/data-preparation-and-distribut[…]ata-load-reference/gooddata-ip-addresses-and-ip-whitelisting for IP addresses to be whitelisted in your firewall.

Hey @Libor Rysavy, the IP addresses have been added but now I’m facing a new issue. And credentials are correct. Could you give me an advice, please?

@Ales M. I can only tell you what we see in logs, but I don’t know the root cause. This is the error from Posthresql JDBC driver:

PSQLException: FATAL: password authentication failed

It’s trying to connect to URL

jdbc:<postgresql://rombii.meiro.space:5433/postgres?sslmode=require>

Please double check everything including your password (special characters, case etc.).