Hello Good Data team. I have an issue with dummy ...
# gooddata-cloud
a
Hello Good Data team. I have an issue with dummy data I pushed in the trial (because DB not ready 😕) Is it the right place for these kind of issues ?
k
Hi! Yes, this is a valid place to ask, and GoodData support staff do monitor this channel. That said, for the most effective help with your trial environment issue, here are the recommended steps: 1. Check the support portal at support.gooddata.com to see if there are any known ongoing issues. 2. Open a support ticket if you need hands-on assistance. When submitting, include: â—Ļ Your organization ID â—Ļ A clear description of the issue (e.g., dummy/test data loaded in trial workspace that needs to be replaced or removed) â—Ļ When the issue started â—Ļ Any error messages, trace IDs, or screenshots â—Ļ Recent changes you made (e.g., uploading CSV files, LDM changes) Based on a similar case in the community [AI features trial issue], when trial users ran into workspace issues after re-uploading data, the suggested approach was to create a new workspace and reconnect the data there — which may be a quick workaround for you as well while your real DB gets ready. Could you share more details about what exactly isn't working as expected? That way, the support team (or I) can help you more precisely. 😊 👍 0 button 👎 0 button â„šī¸ Tip: Mention @kapa.ai in the thread for follow-ups. 👀 Our Support team monitors all messages and will jump in if needed.
a
I uploaded csv with datetime data in format dd/mm/yyyy hhmmss The mapping seems good, but the data are interpreted in the reporting in the format mm/dd/yyyy, how can I change it to the proper format ?
y
Hello Alexandre, Thanks for sending details on this. The default display format in GoodData is
MM/dd/yyyy
. You can enable a different date format for your organization, workspace, or even for individual users. Date attributes are then displayed in the format that you select. You can also select from the predefined date formats based on the ICU standard. To change the date format for the whole organization in the UI: 1. Go to Settings. 2. Under Localization > Date Format, click Change. 3. Select one of the supported date formats and click Apply. Kindly refer to our documentation here for more information on the possible methods i.e APIs and other date formats. Let me know if this helps.