Hi,
We are using your Usage Analytics but face som...
# gooddata-cloudc
Clément Contamine
12/08/2025, 9:12 AMHi,
We are using your Usage Analytics but face some data issues. For example last week, no data available between 12/2 and 12/4. Will we recover missing data?
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Marek Zelc
12/08/2025, 9:13 AMHello Clement, thank you for reporting this one, I will take a look.
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Marek Zelc
12/08/2025, 11:44 AMHello Clement, let me share update here - we confirmed that our dataload got partially staled and the data from telemetry not came through to the usage analytics. We have already triggered refresh but it will take longer time due to amount of processed data. I expect the data may be fully refreshed tomorrow.
Marek Zelc
12/09/2025, 2:06 PMHello Clement, we have struggled a bit with amount of data we needed to reload so it takes bit longer, the full reload is expected either late today or tomorrow morning (UTC). Im sorry for inconvenience.
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Clément Contamine
12/09/2025, 4:20 PMThanks for the update @Marek Zelc
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Marek Zelc
12/10/2025, 10:47 AMHello @Clément Contamine, I can confirm data has been backfilled. Im sorry for inconvenience. The troubles has been caused by limits of usage analytics infrastructure. We have improved data collection process to be more resilient in future.
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