I am getting some wierd values and notification wh...
# gooddata-cloudm
Markéta Jedličková
12/13/2024, 10:29 AMI am getting some wierd values and notification which are not present - In email I received that Ad Request Compare is -91.27, (Alert set up to -0.5) - but there is no -91.27 in data.
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Mauricio Cabezas
12/13/2024, 11:40 AMHi Marketa, Thanks again to contacting us. Just to have an order, I will reply about the following question, in this thread too.
"Alerts Set up in Parent Dashboard - but there is no notifications coming from child dashboards, is that feature considered?"
Mauricio Cabezas
12/13/2024, 11:44 AMMay I ask first, are you using the alerts in an embedded dashboard?
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Markéta Jedličková
12/18/2024, 11:54 AMHow do you mean embedded dashboard? I ma using it in Dashboard inherited from base template - but this dashboard is not embedded into our product.
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Mauricio Cabezas
12/19/2024, 7:01 PMHello Marketa, I hope this message finds you well. I would like to ask something about the wrong values, could you tell me which workspace is involved in the issue (feel free to use DM)? also could you share some time in which you receive that notification alert with the wrong values?
Mauricio Cabezas
12/23/2024, 1:53 PMHi Marketa, I would like to know if you had time to see our last update. To continue further in our investigation and solve the issue we need more details.
Thank you
Mauricio Cabezas
01/02/2025, 5:22 PMHi Marketa, I would like to have some update from you. As I wrote we need more details, are you still getting wrong values on your email alert? if not could you replicate to have fresh logs? Do you have some applied filter on your data (for example in the first attached image you shared)? In the metric, are there some aggregation, like DATE / FROM - TO?. (I am asking because I can see some errors related of aggregations, but is more a guess, still I would like to have more details, they happened on 12/12/24 around noon, which is a day before of your message.
Thank you 🙂
Mauricio Cabezas
01/06/2025, 7:22 PMHi Marketa, I would like to know if you had time to see our last update?
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Markéta Jedličková
01/09/2025, 3:15 PMExample of alert - it came like this repeatly with completly wrong number in compare of what was in the report. Also currently even though I set up alerts, there are no alerts coming to my email.
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Mauricio Cabezas
01/10/2025, 3:43 PMHi Marketa, I have tried in my end and manage to replicate and have a wrong value in the alert too. Now we are checking internally with our engineers, Also I want to let you know I have impersonate your org and see the API details of the workspace. In the column Impressions Compare I can see currently three non-blank values, did you get some alert today? which value you get?
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Markéta Jedličková
01/13/2025, 8:16 AMFirst alert I got is this one, there was suppose to come more of them, but this one came on friday.
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Mauricio Cabezas
01/13/2025, 8:19 AMThank you Marketa, this can help with fresh values. And, thank you for your patience.
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Markéta Jedličková
01/13/2025, 8:28 AMAdding some more from this morning - there came only 1 alert at 9 oclock - not sure if -40 will take percantage, so I then added 2 alerts less then 0 - but only one came - but looks like wrong one, there was suppose to came Impression day with different value. Others probably not working on -40 and percentage.
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