Hi, we are experiencing that the visuals in our da...
# gooddata-cloudp
Philip Asp
09/26/2024, 11:49 AMHi, we are experiencing that the visuals in our dashboards have been rearranged.
If we restore the dashboard from our latest backup (5 AM this morning) the visuals are back in the correct place.
Do you see any reason/expplanation for this?
j
Julius Kos
09/26/2024, 12:02 PMHi Philip,
Thanks for reaching out with this. We are aware of this issue and we are currently investigating the root cause.
Julius Kos
09/26/2024, 12:02 PMApologies for the inconvenience caused, we will keep you updated.
p
Philip Asp
09/26/2024, 12:03 PMOk, thanks for confirming. We have restored our Prod, we left the DEV untouched for potential troubleshooting.
👍🏼 1
j
Julius Kos
09/26/2024, 1:26 PMjust a FYI in the meantime, we’ve also published an annoucement regarding this incident:
https://support.gooddata.com/hc/en-us/articles/33804658457875-Thu-Sep-26th-2024-Unexpected-Platform-Issue
Julius Kos
09/26/2024, 4:10 PMThe incident was closed. Please feel free to check the public announcement for more information. Once again, apologies for the inconvenience caused.
e
Evangelos Malandrakis
09/27/2024, 6:27 AMThanks for the updates @Julius Kos