Hi team, I am trying to create new users to access Gooddata cloud, I was not able to do it through the UI so I used the API endpoint

/api/v1/entities/users

. payload:

{
  "data": {
    "attributes": {
      "email": "<mailto:testuser@example.com|testuser@example.com>",
      "firstname": "test",
      "lastname": "user"
    },
    "id": "testuser",
    "type": "user"
  }
}

However, I cannot log in using this user as I cannot set the password through the API, I've tried using the forgot password link to reset the password but not receiving the email. Have I missed any step while configuring this user? Also Is there a simple way to create users via UI?

Hello Rajat, the user was not created correctly because your organization is still using our OIDC provider. You will need to switch to your own OIDC provider first, so then you can create and invite the users via the UI as well. You can find the necessary information for this switch in our guide here: https://community.gooddata.com/administration-kb-articles-49/authentication-in-gooddata-cloud-823

Hi Moises, It still possible to create additional users, without moving the OIDC?

Hi Rajat, since you are still using our OIDC, the user will have to be created on our end. Note that this is a manual task on our end, therefore it requires some availability from our technical team and the only limitation is that we are able to invite the user as an admin as we assume the user will work on the migration to the new OIDC.

Hi Moises, Thanks for your prompt reply!, Got it. To have more control over the users we will have to implement our own OIDC.

There is no downtime, provided that the users have been recreated in your OIDC and you are ready to modify the user metadata to update the authenticationId. Please remember to append

?include=userGroups

to the user API endpoint when making this change so you don’t lose the access to the admin group. For example:

https://{hostname}/api/v1/entities/users?include=userGroups

The details about the API can be found in our documentation here: https://www.gooddata.com/docs/cloud/manage-organization/manage-users/entity-interface/

Thanks, Moises.