Hi All
I found an error while loading data, does a...
# gooddata-platforma
adel oktariza
12/20/2022, 2:25 AMHi All
I found an error while loading data, does anyone know why this error?
j
Joseph Heun
12/20/2022, 2:31 AMHi Adel,
This looks like a timeout where you could be breaching some platform limits. Are you loading more data that usual?
a
adel oktariza
12/20/2022, 2:45 AMYes, I uploaded more data than usual. Can I ask for help to check the following process id:
PROCESS_ID=d90c146b-0ba3-4c09-b453-526193202263
Thank you
adel oktariza
12/20/2022, 2:45 AM2022-12-19T213235.784+0100 [INFO]: Data distribution worker started
2022-12-19T213235.784+0100 [INFO]: Request id: "nwRP383jlCQqigGt"
2022-12-19T213235.784+0100 [INFO]: Data source: "6108f77692bf2a2965b27999"
2022-12-19T213235.784+0100 [INFO]: Additional parameters: {GDC_DE_SYNCHRONIZE_ALL=true, PROCESS_ID=d90c146b-0ba3-4c09-b453-526193202263}
2022-12-19T213235.784+0100 [INFO]: Synchronization mode: all mapped datasets (default)
adel oktariza
12/20/2022, 2:47 AMuntil now still running
j
Joseph Heun
12/20/2022, 3:12 AMI am afraid I cannot see much in the logs except for the timeout. You will need to ensure you are staying within the workspace loading limits.
a
adel oktariza
12/20/2022, 3:40 AMIt's been more than an hour, but the status on the workspace is still running. can you help me check?
j
Joseph Heun
12/20/2022, 3:50 AMIf you are loading more data than allowed, the load will fail after 2 hours. You will need to break up the data and load it in separate sessions
a
adel oktariza
12/20/2022, 3:56 AMafter I saw the data log on December 18, 2022 there were no problems with the same data
b
Boris
12/20/2022, 1:13 PMHi Adel, sorry for the inconvenience, we identified and fixed the root cause on our side, so it shouldn't happen anymore
a
adel oktariza
12/21/2022, 1:00 AMHi Boris
Thank you for your assistance to this matters