Hi,
I want to ask for help with the problem of loa...
# gooddata-platformg
Giri Purnama
09/13/2022, 2:22 AMHi,
I want to ask for help with the problem of loading data, it's been more than 1 hour but the data is still running? may i ask you to check it?
following ID
my workspace:
kg4pyyy9wyp6levdzrknvwef1ud0rif4
Thank you
m
Moises Morales
09/13/2022, 2:55 AMHi Giri, can you please share request/process ID?
g
Giri Purnama
09/13/2022, 3:00 AMPROCESS_ID=d90c146b-0ba3-4c09-b453-526193202263
is this the process id?
Giri Purnama
09/13/2022, 4:21 AMHi, @Moises Morales have the above problems been checked? Thanks
b
Boris
09/13/2022, 6:07 AMHi Giri,
We checked and it looks it's because one query on your datasource which downloads the data took much longer than usual. We are still looking to find out if the issue might have been caused by something on our side, but so far we cannot see anything obvious.
Boris
09/13/2022, 9:15 AMHi Giri, we haven't find anything suspicious during that time on our side, could you check your data source performance?