Hello, our server just started blowing up with a 5...
# gooddata-cnm
Michael DeWulf
03/29/2023, 3:02 PMHello, our server just started blowing up with a 500 error:
Tiger backend threw an error: {detail: 'Server-side problem. Contact support.', status: 500, traceId: '86f4b9ef3924d19d'}Michael DeWulf
03/29/2023, 3:07 PMNow it's working again... but it went down for all our users for about 5 minutes.
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Boris
03/29/2023, 3:16 PMHi Michael, we have noticed the disruption (for around 8 minutes). We are not yet sure about the cause, but we are looking into it.
In any case, the issue seems to be gone now.
🙌 1
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Michael DeWulf
03/29/2023, 3:18 PMAwesome - thanks @Boris!
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Jani Siivola
04/02/2023, 4:26 PMWe are currently also hit by this tiger backend error
{"title":"Internal Server Error","status":500,"detail":"Server-side problem. Contact support.","traceId":"79a14793963b65f7"}b
Boris
04/02/2023, 4:32 PMHi Jani, we are looking into it now
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Jani Siivola
04/02/2023, 4:33 PMThank you. This is btw. cloud instance. Should I post this to gooddata-cloud?
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Robert Moucha
04/02/2023, 4:34 PMyes, for GoodData Cloud, please use gooddata-cloud channel.