Hi All, seeing our GoodDataCN app is stuck on this...
# gooddata-cnc
Carson Gregory
03/07/2022, 8:35 PMHi All, seeing our GoodDataCN app is stuck on this loading screen, do you have recommendations on how to debug this?
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Martin Burian
03/08/2022, 8:35 AMHey Carson. Anything in browser dev tools console / network?
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Carson Gregory
03/08/2022, 5:04 PMMartin, we'll see Gateway Timeout, and request timeout errors.
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Martin Burian
03/08/2022, 5:05 PMDo you use the community edition (all in one docker image) or the helm chart version?
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Carson Gregory
03/08/2022, 7:05 PMHi Martin, this is with Helm
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Martin Burian
03/09/2022, 7:19 AMAll pods are running?
Martin Burian
03/09/2022, 7:19 AMDid it work before or it never worked?
Martin Burian
03/09/2022, 5:21 PMI discussed possible reasons with our core devops engineers and check healthiness of the pods is the first thing to do. Then check logs of the pods.
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Carson Gregory
03/10/2022, 12:10 AMWe increased the number of instances in the cluster, and it appears to resolve the issue. Logs got cleared when reconfiguring the cluster, but will check that first if issue happens again. Thanks.
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Martin Burian
03/10/2022, 8:04 AMNice!