Hello, I want to get the Account ID of my account,...
# gooddata-cloud
m
Hello, I want to get the Account ID of my account, whom should I reach out to?
k
Thinking completed To find or verify your account details (such as your Organization ID or user identifier), you can retrieve them via the platform APIs, or contact GoodData Support for assistance. Retrieving Your Identifier via API • Organization ID: You can query the profile or organization endpoint using your API token [OpenAPI definition - User Authorization; Slack forum user question]:curl -H "Authorization: Bearer $API_TOKEN" \ -X GET \ https://your-domain.gooddata.com/api/v1/profileor:curl -H "Authorization: Bearer $API_TOKEN" \ -X GET \ https://your-domain.gooddata.com/api/v1/entities/organization • User ID: The
GET /api/v1/profile
endpoint also returns current user information, including your
userId
[tigerProfileClientFactory]. Contacting Support If you are looking for an internal identifier or contract account details that cannot be retrieved via the API, you can reach Support through the following options: Community support (Startup & Professional) You are already in the right place: the GoodData Support team monitors this Slack community and a team member will join the conversation when human review is needed. Please keep the discussion here and add any relevant details directly to this thread (such as your domain/hostname or user email). You can also use the GoodData Community Forums. 24/7 Support (Enterprise plans) If your account includes 24/7 Support or you have a Severity 1 (L1) critical issue, these direct options are available in addition to this thread: • Submit a ticket: GoodData Support Portal • Email: support@gooddata.com • Phone: +1 (415) 200-0194 👍 0 button 👎 0 button ℹ️ Tip: Mention @kapa.ai in the thread for follow-ups. 👀 Our Support team monitors all messages and will jump in if needed.
m
@kapa.ai Please help with this, I want the Account ID and not the organization or user ID
k
Thinking completed I couldn't find an official GoodData product concept called an "Account ID." In GoodData, accounts and environments are primarily structured around user profiles, workspaces, and organizations, while billing or contract-level accounts are handled by your GoodData account team. If you are referring to your GoodData commercial contract, subscription, or billing account, this information is managed directly by your GoodData Account Owner or Customer Success representative [Slack forum user question]. To help determine the right identifier or get in touch with the appropriate team, you can use the support channels below: Community support (Startup & Professional) You are already in the right place: the GoodData Support team monitors this Slack community and a team member will join the conversation when human review is needed. To help the Support team investigate, please add the following details to this thread: • What specific service or integration requires the "Account ID" (e.g., billing/contract, an API parameter, or an embedded integration) • Your GoodData hostname or domain URL You can also use the GoodData Community Forums. 24/7 Support (Enterprise plans) If your account tier includes 24/7 Support or this is a Severity 1 (L1) critical issue, these direct options are available in addition to this thread: • Submit a ticket: GoodData Support Portal • Email: support@gooddata.com • Phone: +1 (415) 200-0194 👍 0 button 👎 0 button ℹ️ Tip: Mention @kapa.ai in the thread for follow-ups. 👀 Our Support team monitors all messages and will jump in if needed.
j
Hi Mahavidya, I can see you've opened a Support ticket with us. Let's continue our discussion there 🙂
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