Markéta Jedličková
08/05/2026, 8:00 AMkapa.ai
08/05/2026, 8:01 AMMarkéta Jedličková
08/05/2026, 8:10 AMkapa.ai
08/05/2026, 8:10 AMMarkéta Jedličková
08/05/2026, 8:13 AMkapa.ai
08/05/2026, 8:13 AMJoseph Heun
08/05/2026, 8:29 AMshowHiddenCatalogItems user setting being enabled on your account. When this setting is set to true, it can cause the Analyze tab to hang on an infinite loading spinner.
We checked your user settings and confirmed this is currently enabled for your account.
A couple of questions to help us move forward:
1. Was this setting intentionally enabled for your organization (e.g. to help troubleshoot hidden fields or data model issues)? Some customers use it deliberately for that reason.
2. Would you be open to us temporarily disabling it to confirm it resolves the issue on your end? This would just be a test — we can revert it right after, or leave it off if you're fine with that.
If you'd rather we just try it, let us know and we can proceed and report back with the result.Markéta Jedličková
08/05/2026, 8:41 AMJoseph Heun
08/05/2026, 8:47 AMJoseph Heun
08/05/2026, 8:50 AMMarkéta Jedličková
08/05/2026, 10:17 AMJoseph Heun
08/05/2026, 11:01 AMshowHiddenCatalogItems Are you able to assign this back to your user, or should I do this?Markéta Jedličková
08/06/2026, 7:26 AMJoseph Heun
08/06/2026, 7:39 AM