Hello, We have all the white-labeling settings configured to use our logo but when a report is exported to PDF or powerpoint, it is still showing up with "Your Logo" in the top right instead of our logo. Example screenshot attached

The "YOUR LOGO" placeholder you're seeing in the attached screenshot indicates that the logo configured for slide deck exports (PDF/PPTX) is separate from the general white-labeling logo setting. Two Different Logo Settings GoodData uses two distinct logo configurations: 1. White-labeling logo — controls the logo in the portal UI and automated emails. 2. Theme logo — controls the logo in slide deck exports (PDF/PPTX). The export logo is defined in the active theme applied to the workspace, not in the white-labeling organization settings. [Logo and Background Image] How to Fix It You need to set the

logo

property in your workspace's active theme. The correct structure looks like this:

{
  "dashboards": {
    "export": {
      "logo": {
        "url": "https://example.com/path-to-your-logo.png",
        "height": 40,
        "width": 160
      }
    }
  }
}

Make sure the logo image meets these requirements: [Theming] • Format: JPEG or PNG only • Maximum file size: 1 MB • No shortened URLs (use the full, direct URL) • The URL must be publicly accessible If any of these conditions are not met, GoodData will display the "YOUR LOGO" placeholder instead of your image. Once the theme with the

logo

property is applied to the workspace, the logo should appear correctly in PDF and PPTX exports. 👍 0 button 👎 0 button ℹ️ Tip: Mention @kapa.ai in the thread for follow-ups. 👀 Our Support team monitors all messages and will jump in if needed.

Hi Mark, I hope our AI Assistants response was able to point you in the right direction and help you resolve this issue

@Michael Ullock yep. no additional information needed. thank you.