Hi GoodData team, I have a question about PDF snap...
# gooddata-cloud
m
Hi GoodData team, I have a question about PDF snapshot exports from dashboards. When I export a dashboard snapshot to PDF, the generated file always includes one extra blank white page at the end. Is there a way to prevent this? Also, while preparing the export, I cannot see how the dashboard will be split across PDF pages. Is there any option to enable a page layout / page break preview before generating the PDF? Thanks a lot!
k
Hi! Thanks for reaching out. Let me address both of your questions. Blank Page at the End of PDF Snapshot Export This is a known issue that other users have encountered as well. [Community Slack] Unfortunately, the knowledge sources do not contain a definitive fix or setting to prevent the extra blank page from appearing. Based on your screenshot, this appears to be page 3 of 4 — entirely blank — which matches the reported behavior. A few things worth noting: • The Snapshot PDF export works essentially as a "screenshot" of the dashboard as it currently appears. The content and page breaks are determined by the dashboard's layout and widget sizes. [Community Slack] • If the blank page is caused by table sizing or layout, resizing the widgets on the dashboard may help reduce or eliminate it. • I'd recommend contacting GoodData Support directly and sharing the dashboard link so they can investigate the specific cause. Page Break / Layout Preview Before Export The knowledge sources do not mention any built-in page break preview or pre-export layout preview feature for the Snapshot PDF export. This option does not appear to be available in the current UI. However, there are some alternatives worth considering: 1. Slide Deck export (PDF or PPTX) — This mode explicitly splits the dashboard into slides per section/widget, giving you more predictable pagination. [Export Dashboards] 2. Formatted Table PDF export — If your concern is specifically about tables, you can export individual pivot tables as formatted, paginated PDFs directly from the widget menu. [Export Table to PDF] 3. PDF Export Plugin — There is a custom dashboard plugin that adds PDF export capabilities with customizable styling options (color, font size, orientation, etc.), which may offer more control. [Dashboard Plugins] I'm sorry I can't provide a more definitive answer on the blank page issue — I'd recommend raising it with GoodData Support for further investigation. 👍 0 button 👎 0 button ℹ️ Tip: Mention @kapa.ai in the thread for follow-ups. 👀 Our Support team monitors all messages and will jump in if needed.
s
Hi Marketa, Thanks for reaching out! Blank page at the end of the PDF export This is most likely related to the content size or layout of your dashboard. When the dashboard content doesn't fully fill the last rendered page, the export engine may add a trailing blank page. As a first step, we'd recommend trying to reduce the amount of content on the dashboard (e.g. fewer widgets, or resizing them to take up less vertical space) and exporting again to see if the blank page disappears. If the issue persists after reducing the content, could you please share a direct link to the dashboard? That will allow us to take a closer look at the specific layout and reproduce the behavior on our end. Page break / layout preview before export Currently, GoodData Cloud does not offer a page break preview before generating the PDF snapshot. The export captures the dashboard as-is, and page boundaries are determined automatically based on the dashboard layout. As an alternative, you may find the Slide Deck export as mentioned by our GD AI above. Let us know how the smaller content test goes!
Hi Marketa, We’re just wondering if you've had a chance to review the latest update from us regarding your support request? We've provided an update some time ago but we haven't heard back from you. If you'd like to provide an update, or require more time to work through our latest comment, simply reply to this email and let us know. If we don't hear back from you we’ll solve this ticket within the next few days.
m
Hi Shamil, thanks for the suggestions,unfortunately neither of them really works for my use case. Could you let me know: 1. Is the blank page issue a known bug with an existing report/ticket? 2. Is a page break preview for PDF snapshot export on the roadmap? Thanks! Marketa
s
Hi Marketa, Thanks for the follow-up! 1. Blank page Yes, it was reported as a bug recently. The pattern we've seen most often is related to the use of column containers on the dashboard. Could you confirm whether your dashboard uses column containers in its layout? If so, this is almost certainly the same issue, and it has been logged with our product team. Could you please share a direct link to the dashboard? I will take a closer look and will report all the details to existing bug fix request. I don't have an ETA on a fix at this point, but I'll add your case as another reference for prioritization. 2. Page break preview There's no built-in page break preview for PDF snapshot exports, and I'm not aware of a confirmed roadmap item for it. That said, there is an unofficial way to get a rough idea of how the PDF will look before exporting: append
?displayMode=export
to your dashboard URL and then use your browser's print preview. Keep in mind this is not an official feature and the result may not be pixel-perfect compared to the actual export, but it can give you a reasonable approximation. I will mark this as product feedback on your behalf. I'll make sure your feedback on both of these points is visible to the team. For further reference, you can find the full export documentation here: Export Dashboards and Widgets.
m
Hi Shamil, the dashboard does use a column layout (charts displayed side by side), so this is likely the same bug. Here’s the link: https://cruxo.cloud.gooddata.com/workspace/e093db0939134aecb336fb5a7f0401b5/dashboards/#/dashboard/5673d050-3638-4229-abcc-4dffb8a8b5ed/tab/defaultTabId The ?
displayMode=export
tip is useful, thanks — good to know even if it’s unofficial. Marketa
s
Thanks for confirming, Marketa. That aligns exactly with the known bug. I've added your case to the existing engineering ticket so it has another customer reference for prioritization. I've also filed a separate product feedback request for the page break preview feature, so that's now on the radar for the product team. Thank you for reporting this.
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