Hi Team, Just wondering if anything's happened on the backend recently, the GD dashboards seem to be running quite slowly. 32. Loyalty Monthly Performance - GoodData Cloud

Hi! Sorry to hear your dashboards are running slowly. Based on similar reports in the community, here are the most likely causes and steps to investigate: 1. Check for Known Platform Issues First, check the GoodData Support/announcements page to see if there's an active or recent incident affecting your region. Past incidents have caused widespread slowness across dashboards. [Cloud Issue Example] 2. Investigate Slow Queries If there's no known platform incident, the bottleneck may be in the queries themselves: • Open a slow visualization in Analytical Designer and replace

/edit

with

/debug

in the URL — this downloads the exact SQL GoodData runs against your database. • Run that SQL directly on your database to check execution time, heavy joins, or timeouts. • Try removing metrics one by one to identify which is the heavy driver (the first metric acts as the SQL "driver"). [Performance Debugging] 3. Check for HTTP/1.1 Connection Limits On large dashboards, browsers limit concurrent requests to ~6 per domain. If your hosting environment only supports HTTP/1.1, requests queue up and cause the UI to feel slow. The fix is to ensure your server supports HTTP/2 or HTTP/3 (e.g., by placing a CDN like CloudFront in front of your app). [HTTP Limits Thread] 4. Collect Information for Support To help GoodData Support investigate further, please gather: • Trace IDs from the Network tab in browser DevTools during a slow load • A HAR file captured from Chrome DevTools during the issue • Exact timestamps (with timezone) of when the slowness occurs • Whether the issue affects all users or specific ones, and all dashboards or just this one [Support Investigation] As a quick test, try loading the same dashboard in Firefox — if it's faster there, the issue may be browser-specific. Our Support team monitors this channel and will jump in if needed. Feel free to share Trace IDs here for further investigation! 👍 0 button 👎 0 button ℹ️ Tip: Mention @kapa.ai in the thread for follow-ups. 👀 Our Support team monitors all messages and will jump in if needed.

If I edit the view, got this notice.

Hi Cathy, can you please send a direct link to the dashboard experiencing this? Can you also confirm if this is happening on all dashboards, or just a few with large tables?

Thanks Joseph, looks good now.