👋 Welcome to the GoodData Community!
We’re a community of analytics practitioners, data engineers, and GoodData users helping each other build better data experiences. Whether you’re just getting started or working on a larger GoodData setup, you’re in the right place. The GoodData team is also here to help.
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Find your product channel
GoodData has three main deployment editions. Pick the one that matches your setup:
#C04S1MSLEAW: GoodData Cloud, hosted and managed by GoodData.
#C01P3H2HTDL: GoodData Cloud Native, self-deployed and self-hosted on Kubernetes.
#C01USCF4S10: our legacy analytics platform, hosted and managed by GoodData.
Not sure which one you’re using? Drop a message in
#C04S1MSLEAW and we’ll help you figure it out.
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How to get help
If you have a question or need assistance, create a post in the relevant product channel. GoodData Support monitors these channels and will jump in when needed.
To help us answer faster, please include:
1. What you’re trying to accomplish
2. What issue or question you have
3. Any error messages
4. Screenshots or relevant context
To keep all relevant answers in one place, make sure to XYZ. Please do not share passwords, API tokens, credentials, customer data, or other sensitive information.
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Get help with our AI chatbot
The
#C04S1MSLEAW and
#C01P3H2HTDL channels have our LLM-based AI chatbot enabled. When you post a question there, it can analyze it using GoodData documentation, knowledge base articles, and past support cases to make an initial reply.
GoodData Support monitors the channels too, so someone from the team can step in when needed.
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Helpful links
🔗 Documentation —
https://docs.gooddata.com
🎓 University —
https://university.gooddata.com
🎫 Support portal —
https://support.gooddata.com
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Other channels
#C01M7S4NQAD: official news from the team
#C01NS1RKPJR: webinars, meetups, and AMAs
#C02026RFDLY: technical blogs, product tours, whitepapers, and other learning resources