Hi Team i just got invite from this url - <https:/...
# gooddata-cloud
r
Hi Team i just got invite from this url - https://wizehive-zengine.cloud.gooddata.com/workspaces with my email - raghav.birla@submittable.com got this error and unable to register on that
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j
Hi Raghav, I don't see any recent invitation for raghav.birla@submittable.com. May I know how have you exactly tried to add this user into your environment?
r
i also got mail from my company for the invitation for me on my email - raghav.birla+admin@submittable.com
j
ah, so this email... that's why I couldn't see it, thank you 🙂
let me double-check the situation
Your user appear to be correct. Could you please try to log in to https://wizehive-zengine.cloud.gooddata.com/ via browser incognito window?
m
Hi Raghav, can you please confirm if you are still facing the issue?
r
not really cant access it
j
Hi Raghav, Have you tried the incognito mode? Same result? If so, can you please provide screenshot from Console log from DEV tools and ideally record HAR file while reproducing the login?
Might be also worth trying to clear cache & cookies in your browser, and try again.
r
its asking for login but i have not register account or created it with password
j
are you able to reset password for raghav.birla+admin@submittable.com? have you tried?
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please navigate to https://wizehive-zengine.cloud.gooddata.com and try "Forgot password" option
r
yeah it works thanks
👍🏼 1