Hi, I need to talk about our actual contract and p...
# gooddata-cloud
a
Hi, I need to talk about our actual contract and possibility to extend. Can pls somebody ping me in DM. Thx) PS sorry for pinging here but I couldn’t find any better place.
k
You’ll need to contact your GoodData Account Owner or Customer Success representative to discuss your current contract and possible extension; this type of request is always handled by your account team, not via product configuration or APIs. [View entitlements] In similar situations, Support or Community moderators have either: • Pointed the user to their Account Owner to discuss contract/limits, or • Privately pinged the Account Owner and asked them to reach out. [Workspace limit case; Labs access] Because I don’t have access to your identity or account details, I can’t DM or route you directly. The best next steps are: 1. Reach out to your known Account Owner / GoodData sales contact (usually via email). 2. If you’re in the GoodData Community Slack, you can post a short message there asking a moderator to connect you with your Account Owner (they typically respond and loop them in via DM). [Workspace limit case; CS DM example] If you share what specifically you want to extend (workspaces, users, automations, trial period, etc.), I can point you to the relevant entitlement or limit documentation to support that discussion with your account team. 👍 0 button 👎 0 button ℹ️ Tip: Mention @kapa.ai in the thread for follow-ups. 👀 Our Support team monitors all messages and will jump in if needed.
y
Hi Andrey, this can be best discussed with your account owner Greta Jakubovskaja. Feel free to reach out her via email. I will also let her know so that she can reach out. Thanks
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