Hi team, is there an error with the GD server? we can't access our systems

Based on the knowledge sources, I cannot confirm a current, ongoing outage at this moment. However, GoodData has experienced various temporary issues in the past that were typically resolved quickly. To help determine if there's an issue affecting your systems, I recommend: 1. Check the GoodData status page - Look for any active incidents, especially for your region (such as IAD1/IAD2 for us-east-1 or DUB1 for eu-west-1) 2. Gather diagnostic information: - Open your browser's developer console (Dev Tools) - Look for any TraceID or ErrorID in failing requests (Network tab) - If possible, capture a [HAR file for troubleshooting](https://gooddataconnect.slack.com/archives/C04S1MSLEAW/p1756895551232889?thread_ts=1756895551.232889&cid=C04S1MSLEAW) 3. Try basic troubleshooting: - Clear your browser cache - Try a different browser or private/incognito window - If the issue just started, wait a few minutes and retry - some [incidents recover quickly](https://gooddataconnect.slack.com/archives/C04S1MSLEAW/p1747922987520129?thread_ts=1747922987.520129&cid=C04S1MSLEAW) 4. Provide specific details when reporting: - Your organization URL and region - Whether it's affecting the UI, embedded dashboards, or API - Specific workspace/dashboard URLs that are failing - Any TraceID from error messages If the issue persists after these steps, please reach out to GoodData support with the diagnostic information above so they can check backend logs and confirm whether this is a localized issue or part of a wider incident.

Hi Emir, our apologies for the troubles- our team is currently looking into this issue and we will get back to you shortly with more details.

our app depends on GoodData, and it's completely crashed at the moment

Can you please try once again and let me know if you’re still seeing any issues now?

looks like it's fixed now, thank you

Thats good news - Please note, we did not post a public service announcement for the issue, as the issue was swiftly identified and actions were taken to quickly resolve the issue.