My team is having issues accessing the API endpoin...
# gooddata-cloud
r
My team is having issues accessing the API endpoints. Did something change?
j
Hi Ryan, nothing has changed on our end and the endpoint seems to be accessible now. Could you please confirm the user you are making the call with?
r
What user info do you need?
j
the email username that is making the call
r
j
ok, I see that the user is an admin and should be able to make the call. I also see that there are no API access tokens created in the org. I would suggest creating the access tokens and then use that to authenticate: https://www.gooddata.com/docs/cloud/manage-organization/user-token/ Could you try this and let us know how the user gets on?
r
So Syrus made his own PAT and ended up still getting the same error.
👆 1
s
The PAT was generated via the web console, let me know if there is anything else you need me to do differently.
y
Hello team, allow me to jump in here while my colleague is outside his business hours. Thank you for your patience while we investigated this. I believe the issue is related to the workspace ID used in your request. The request was being sent to:
Copy code
<https://reporting.laivly.cloud/api/v1/entities/workspaces/intouchcx/workspaceDataFilterSettings>
This returned a 404 error because the workspace ID
intouchcx
does not exist. After checking your environment, I confirmed that the correct workspace ID for the workspace is
*tenant-intouchcx-v3*.
After updating the URL to use this ID, the request succeeded and returned a 200 OK. Please try updating your request to use the correct workspace ID and try again. In this case the endpoint should be https://reporting.laivly.cloud/api/v1/entities/workspaces/tenant-intouchcx-v3/workspaceDataFilterSettings You can also refer to our documentation here for more guidance on this. Let us know if this works.
s
Thanks @Yvonne Changamuka I overlooked that change when working with the WDFs, much appreciated