:rotating_light: Our GoodData account is locked ev...
# gooddata-uib
Byron Antoniadis
07/03/2025, 12:25 PM🚨 Our GoodData account is locked even though we are in the grace period!
Byron Antoniadis
07/03/2025, 12:26 PMOur annual contract expired on 30/6, but @Greta, our account manager had told us that there is a 30 days grace period until the account is locked
Byron Antoniadis
07/03/2025, 12:26 PMI can’t reach Greta, can someone help?
Byron Antoniadis
07/03/2025, 12:26 PMOur account is under mobydick@seafair.io
m
Martin Burian
07/03/2025, 12:27 PMWe are looking into it and let you know in couple of minutes.
Martin Burian
07/03/2025, 12:38 PMUnlocked. Your account manager will reach out to you.
b
Byron Antoniadis
07/03/2025, 12:46 PMthank you!
v
Vaclav Malek
07/03/2025, 1:25 PMHi @Byron Antoniadis - I'll reach out via e-mail. Thanks