Hello, would anyone be able to check for some Inte...
# gd-beginnersd
Dean Canlas
02/18/2025, 2:24 PMHello, would anyone be able to check for some Internal Server Errors we are getting? I can provide the trace IDs for them. It's related to an Export to CSV request to a tabular endpoint. It's intermittent on our end so I'd like to know more what's causing so we can give answers to our clients that uses the feature. Thanks!
Dean Canlas
02/18/2025, 2:26 PMI can provide these:
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{
"detail": "Server-side problem. Contact support.",
"status": 500,
"title": "Internal Server Error",
"traceId": "2fd3e9d1434ad8241975c2754112ce7f"
}
{
"detail": "Server-side problem. Contact support.",
"status": 500,
"title": "Internal Server Error",
"traceId": "8d0529d3955a8a592e8dddce8a81233b"
}
{
"detail": "Server-side problem. Contact support.",
"status": 500,
"title": "Internal Server Error",
"traceId": "03c4f9b78d4d8101bf76e5e9ee71f9f2"
}Dean Canlas
02/18/2025, 2:26 PMcc: @Raffaella Gozzini
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Joseph Heun
02/18/2025, 3:24 PMHello Dean, from our logs, we can see the following based off of the traceID:
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"Bad Request\",\"status\":400,\"detail\":\"The offset and/or limit and/or excluded total dimensions parameters provided were invalid\",\"reason\":\"Invalid dimensionality of offsets: `2`. Should be `1`\👀 1
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Dean Canlas
02/18/2025, 3:46 PMI'll check on our end. Thanks. One thing to note is that we haven't changed anything yet on the related code that triggered these but they are working fine right now.