Hello Team, I am currently in a GoodData trial, an...
# gd-beginners
t
Hello Team, I am currently in a GoodData trial, and I am having trouble logging in after recreating a user. When I try to log in, I receive an "UNKNOWN ERROR We're not quite sure what went wrong. Please try again later." message. Would anyone know how to resolve this error? The affected user account is ttta.trial.2025@gmail.com.
j
Hello Toshiki, The problem was that your user was missing auth0 ID on our end for some reason. I have fixed it and you should be now able to log in / reset your password in your Trail. Could you please give it a try now?
t
Hello Julius, I appreciate your support. I am now able to log in to the dashboard. Thank you.
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