once again, for some reason we wake up and get 10 ...
# gooddata-cloud
s
once again, for some reason we wake up and get 10 tickets about our filters for the "cycle name" field being broken. we go and look at our embedded, sub-tenanted version of the visualizer and sure enough none of the cycles appear. when I open the visualizer inside of good data (for the parent workspace of all the sub-tenant, child workspaces) I do get all the proper fields loaded in the filter. so now I go back and look at our embedded version and sure enough, they now load in the embedded visualizer as well. what is going on? these screenshots were taken 10 mins apart
m
Hi Sasha, could you please provide details as to how you are embedding the dashboard, is it via iframe or React? If the latter, could you send us the package.json file which contains all the dependencies of your app and the SDK version you are using? Next, I would like to check whether there is a pattern that can help us check this in the logs, i.e., does it happen consistently at the same time, for all, or specific users? Does it happen on all tenant workspaces? Is there any related task running on your DB when the filters get broken? Do you see any errors in the browser or dev console? Lastly, could you specify how you are invalidating the cached data? Are you doing this manually or is your data source set to be queried in real time? Thanks in advanced for any details.