Hello GD team, Can you please grant access to Etienne Gautier (ega@outsight.tech) to all the 3 Outsight environments ? Thanks!

Hi Sheetal, I have forwarded you request to our Technical Support team, a colleague will provide an update. Thank you.

Hi @Sheetal Popat, This is Branislav from the L2 Technical Support team. The account for the requested user was added as an Admin of the orgs with ids

lkjvoatar4-dev

and

lkjvoatar4-test

that correspond to the DEV and TEST environments. As for PROD, the user already had an Admin account there as they have been added as part of this thread: https://gooddataconnect.slack.com/archives/C04S1MSLEAW/p1736520940160289 With that in mind, I am tentatively marking this request as resolved. However, please do not hesitate to reach out in case there are any issues or you need further help. Your additional comments will automatically reopen the case and we would be glad to assist you.

Thank you! Could you also add Clement Peron (cpe@outsight.tech) in all environments ? Also, is there any way we can add the users ourselves ? @Branislav Slávik Thanks in advance for your assistance!

Hi Sheetal, I have forwarded you request to our Technical Support team, a colleague will provide an update. Also, I will ask internally if it is possible to add users on your end. Thank you.

Hi @Sheetal Popat, Same as before, the account for the requested user was added as an Admin of all orgs that correspond to the DEV and TEST and PROD environments. In order to be able to log in, please ask the user to reset their password by using the "Forgot password?" link on the login screen. With that in mind, I am tentatively marking this request as resolved. However, please do not hesitate to reach out in case there are any issues or you need further help. Your additional comments will automatically reopen the case and we would be glad to assist you.

Regarding the question about adding users on our end, could you let me know as soon as you can ? Thanks!

@Sheetal Popat, apologies for missing your question. Your environments are currently set up with an expectation that you will be using your own OIDC in the future. Once you are ready to switch from our OIDC to your own, please follow these steps. Due to this planned transition, the invitation functionality is not available anymore, as it was linked to our OIDC. Therefore, you will be able to add new users by yourself once you switch to your own OIDC. Please let us know in case you have any questions or need further assistance with the setup and we will gladly help you.

Thanks for the info!

@Sheetal Popat You are welcome, happy to help. 👍