Having this error, Gooddata can not connecto the s...
# gooddata-cloud
d
Having this error, Gooddata can not connecto the servers. Any immediate help? Can't find a trace id. Nothing is working
Managed to get this
Copy code
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code
: 
"ERR_NETWORK"
config
: 
adapter
: 
(3) ['xhr', 'http', 'fetch']
allowAbsoluteUrls
: 
true
cache
: 
{update: {…}, ttl: 300000, methods: Array(2), cachePredicate: {…}, etag: true, …}
data
: 
"{\"resultSpec\":{\"dimensions\":[{\"localIdentifier\":\"dim_0\",\"itemIdentifiers\":[\"measureGroup\"]}],\"totals\":[]},\"execution\":{\"measures\":[{\"localIdentifier\":\"m_analyzed\",\"definition\":{\"measure\":{\"item\":{\"identifier\":{\"id\":\"analyzed\",\"type\":\"metric\"}}}}},{\"localIdentifier\":\"m_m_analyzed_previous_period\",\"definition\":{\"previousPeriodMeasure\":{\"measureIdentifier\":{\"localIdentifier\":\"m_analyzed\"},\"dateDatasets\":[{\"dataset\":{\"identifier\":{\"id\":\"case_opened\",\"type\":\"dataset\"}},\"periodsAgo\":1}]}}},{\"localIdentifier\":\"m_80810d8ffd00aa265d020d6fb718edd0\",\"definition\":{\"arithmeticMeasure\":{\"measureIdentifiers\":[{\"localIdentifier\":\"m_analyzed\"},{\"localIdentifier\":\"m_m_analyzed_previous_period\"}],\"operator\":\"CHANGE\"}},\"format\":\"#,##0.00%\"}],\"attributes\":[],\"filters\":[{\"relativeDateFilter\":{\"dataset\":{\"identifier\":{\"id\":\"case_opened\",\"type\":\"dataset\"}},\"granularity\":\"DAY\",\"from\":-6,\"to\":0,\"localIdentifier\":\"0_dateFilter\"}},{\"negativeAttributeFilter\":{\"label\":{\"identifier\":{\"id\":\"channel\",\"type\":\"label\"}},\"notIn\":{\"values\":[\"No Value\"]},\"localIdentifier\":\"channel_3_attributeFilter\"}}],\"auxMeasures\":[]},\"settings\":{}}"
env
: 
{FormData: ƒ, Blob: ƒ}
headers
: 
Tt {Accept: 'application/json, text/plain, */*', Content-Type: 'application/json', X-Requested-With: 'XMLHttpRequest', X-GDC-JS-PACKAGE: 'gdc-dashboards', X-GDC-JS-PACKAGE-VERSION: '49c6656', …}
id
: 
"-205109497"
maxBodyLength
: 
-1
maxContentLength
: 
-1
method
: 
"post"
signal
: 
AbortSignal {__zone_symbol__abortfalse: Array(1), aborted: false, reason: undefined, onabort: null}
timeout
: 
0
transformRequest
: 
[ƒ]
transformResponse
: 
[ƒ]
transitional
: 
{silentJSONParsing: true, forcedJSONParsing: true, clarifyTimeoutError: false}
url
: 
"/api/v1/actions/workspaces/tenant-ulta-v3/execution/afm/execute"
validateStatus
: 
ƒ (t)
withCredentials
: 
true
xsrfCookieName
: 
"XSRF-TOKEN"
xsrfHeaderName
: 
"X-XSRF-TOKEN"
[[Prototype]]
: 
Object
message
: 
"Network Error"
name
: 
"AxiosError"
request
: 
XMLHttpRequest
__zone_symbol__ON_PROPERTYabort
: 
ƒ ()
__zone_symbol__ON_PROPERTYerror
: 
ƒ ()
__zone_symbol__ON_PROPERTYload
: 
null
__zone_symbol__ON_PROPERTYloadend
: 
ƒ g()
__zone_symbol__ON_PROPERTYtimeout
: 
ƒ ()
__zone_symbol__abortfalse
: 
[c]
__zone_symbol__errorfalse
: 
[c]
__zone_symbol__loadendfalse
: 
[c]
__zone_symbol__loadfalse
: 
null
__zone_symbol__timeoutfalse
: 
[c]
__zone_symbol__xhrErrorBeforeScheduled
: 
false
__zone_symbol__xhrListener
: 
()=> {…}
__zone_symbol__xhrScheduled
: 
true
__zone_symbol__xhrSync
: 
false
__zone_symbol__xhrTask
: 
c {_zone: a, runCount: 0, _zoneDelegates: null, _state: 'notScheduled', type: 'macroTask', …}
__zone_symbol__xhrURL
: 
"/api/v1/actions/workspaces/tenant-ulta-v3/execution/afm/execute"
onabort
: 
(...)
onerror
: 
(...)
onload
: 
(...)
onloadend
: 
(...)
onloadstart
: 
(...)
onprogress
: 
(...)
onreadystatechange
: 
(...)
ontimeout
: 
(...)
readyState
: 
4
response
: 
""
responseText
: 
""
responseType
: 
""
responseURL
: 
""
responseXML
: 
null
status
: 
0
statusText
: 
""
timeout
: 
0
upload
: 
XMLHttpRequestUpload {}
withCredentials
: 
true
[[Prototype]]
: 
XMLHttpRequest
stack
: 
"AxiosError: Network Error\n    at y.onerror [as __zone_symbol__ON_PROPERTYerror] (<https://d3ij350uzls03h.cloudfront.net/dashboards/1010.3f04c5d50e5530a9bb37.js:2:646651>)\n    at XMLHttpRequest.M (<https://d3ij350uzls03h.cloudfront.net/dashboards/2485.d4ccc3cb84cc10cbfad5.js:2:1138585>)\n    at h.invokeTask (<https://d3ij350uzls03h.cloudfront.net/dashboards/2485.d4ccc3cb84cc10cbfad5.js:2:1134273>)\n    at a.runTask (<https://d3ij350uzls03h.cloudfront.net/dashboards/2485.d4ccc3cb84cc10cbfad5.js:2:1129678>)\n    at c.invokeTask [as invoke] (<https://d3ij350uzls03h.cloudfront.net/dashboards/2485.d4ccc3cb84cc10cbfad5.js:2:1135349>)\n    at b (<https://d3ij350uzls03h.cloudfront.net/dashboards/2485.d4ccc3cb84cc10cbfad5.js:2:1147975>)\n    at x (<https://d3ij350uzls03h.cloudfront.net/dashboards/2485.d4ccc3cb84cc10cbfad5.js:2:1148379>)\n    at XMLHttpRequest.w (<https://d3ij350uzls03h.cloudfront.net/dashboards/2485.d4ccc3cb84cc10cbfad5.js:2:1148543>)\n    at yn.request (<https://d3ij350uzls03h.cloudfront.net/dashboards/1010.3f04c5d50e5530a9bb37.js:2:654359>)"
[[Prototype]]
: 
Error
constructor
: 
ƒ X(t,n,e,l,i)
toJSON
: 
ƒ ()
isAxiosError
: 
true
[[Prototype]]
: 
Object
(anonymous)	@	1010.3f04c5d….js:2
m
Hi Doug, we're terribly sorry, but there is currently an issue with the Platform. Please see our message here: https://gooddataconnect.slack.com/archives/C04S1MSLEAW/p1750947354475569
I recommend subscribing to the announcement to be up to speed with the current situation. Please accept our apologies for any inconvenience or frustration this may have created.
j
Hello, the situation should be better now.
m
As Jakub mentioned, the platform status is stable now. Thank you again for your patience and understanding.