Hi team, we're trying to export a visualization in Excel format in one of our dashboards and we get this error message

Failed to export data. Try again later.

When we try to export the same viz with a CSV format, it works as expected. From the network traffic, I got the following response for the failing request:

{
  "detail": "Dashboard content is malformed and cannot be parsed.",
  "status": 400,
  "title": "Bad Request",
  "traceId": "0c2f0884c70a8ee61d65ef9a2c9c495d"
}

Can you please check it out?

Hi Evangelos, Unfortunately, our logs don't tell much in this case, Can you please send us the URL to the visualisation in question?

DM sent @Julius Kos 😊

Hi Evangelos, following-up on our recent DM messages. Just wanted to inform you that I have passed the case to our L2 Technical Team. One of the team members will contact you as soon as possible.

Thanks for the update Julius.