Hi team - we're encountering some 500 errors (internal server error) with tabular exports (specifically with the CSV formatted and XLSX options) across multiple environments. Just wanted to check if this is a general issue that you're already aware of?

Hello Anant, There is not a general issue occurring on the platform now. We can investigate further for you if you can provide a link to the dashboard and we can test the export.

Hi Joseph - I've DM-ed you a link to one of the dashboards where we are encountering the issue. Is there a place we can track remediation of the broader platform issue? I'm not seeing anything on the support/status page as of now

Hi Anant, I'm reviewing the dashboard now. However, I'd like to clarify that there isn't a global issue at the moment.

Hello Anant, I’m currently checking on this. As it seems to be an issue with duplicated column names. I’ll dig deeper and come back soon with more news.

Hi @Daniela Salmeron, just wanted to follow-up to see if you had any more details about this issue. Thanks!

Hello, Sorry for not replying. I’m checking if this could be due to the secondary labels. Maybe is faster if I can ask you directly about a few details, I’ll DM you