Hi Team, We were able to successfully establish a connection from the GoodData Production environment to our Sustain360 Production environment. However, when we attempted to connect from the GoodData Non-Prod environment to our Sustain360 Non-Prod environment using SSM, we encountered a 400 status code error. Could you please assist us in investigating this issue and help us set up the routing or configuration needed for the Non-Prod environments to communicate successfully? Thanks in advance for your support. Best regards, Naveen and @Karthik Gandrapu

Hi Naveen, Could you please share with us the traceID? You should be able to obtain it from dev console while triggering the error

Hi Julius, Here si sthe screenshots

Hm, I can see “cannot reach the URL”, would you might to DM me the URL that you are using please?

sure I've sent u this in dm

Hi Naveen, Thank you for sending me the actual URL. I can see this in our logs:

message=HostError: Hostname \"<http://vpce-095a9e0c3d1184836-vvzucrkh.vpce-svc-072bfe89d1d5d1018.us-east-1.vpce.amazonaws.com|vpce-095a9e0c3d1184836-vvzucrkh.vpce-svc-072bfe89d1d5d1018.us-east-1.vpce.amazonaws.com>  \" is not valid

Could you please double-check that? It looks there is a whitespace at the end of the URL.

Hi @Julius Kos, We are currently facing an issue connecting to the RDS instance from our Dev environment application, which resides in the Dev VPC. The RDS instance is located in the Prod VPC, and a PrivateLink endpoint has already been established there. While the Prod application is able to connect to the RDS without any issues, the Dev application is unable to establish a connection. Please note that VPC peering is already in place between the Dev and Prod VPCs. Could you please help us investigate this issue? Additionally, do we need to create a separate VPC endpoint or endpoint service in the Dev VPC to enable connectivity from the Dev application to the RDS instance via the existing PrivateLink? Kindly confirm if this might be the missing configuration or suggest any alternative approaches we should consider. Looking forward to your guidance. Regards, Karthik

@Karthik Gandrapu Apologies for my later reply. I just wanted to inform you that your account owner will be contacting you (if he hasn't already) regarding this matter and possible options.

Hi @Julius Kos, Noted, thanks for letting me know. I’ll connect with the account owner once they reach out. Regards, Karthik