Hey Support team, We [Kenko] are having issues wi...
# gooddata-cloud
k
Hey Support team, We [Kenko] are having issues with adding users into our gooddata platform. Whethere they are new or even old users, the invite email or the forgot password email is not being sent to them. I see a previous thread here. We need to add some users urgently and I want to send this user [sameer@bookeeapp.com] a reset password link. Let me know what additional info is required? We have recently moved from a trial account to a paid account.
🙌 1
m
Hi Kovil, @Branislav Slávik is working on it as the previously internal ticket.
k
Hey thanks, could you pls let us know when can it be resolved? As adding new users is a challenge for us right now.
b
@Kovil Singh I am preparing a reply for you that I will share soon via the ticket.