Having two odd issues with date filter on Parent d...
# gooddata-cloud
d
Having two odd issues with date filter on Parent dashboards 1. When filtering for Today I get no data but when I click in there is data (there is also data in database) https://reporting.laivly.cloud/dashboards/#/workspace/tenant-turo-v3/dashboard/be78aa1f-e11d-40b8-b3a4-413b20f10939 2. When we filter to last week for this tenant we get no data for some metrics and others never display - other dates work ok. However, when I clone the dashboard and re-add the filter it works fine. https://reporting.laivly.cloud/dashboards/#/workspace/tenant-kors-v3/dashboard/3fab7d60-0d37-4fce-8a1e-d7a7af346800 The parent dashboard uses a filter for sub program that does not exist child data set - is that the issue here?
m
Hi Doug, I will go by part, starting with point 1). I have Impersonate your organisation using our Admin user. My findings: I checked using the
Top Contact Drivers
insight as Table and I see data for 10/03/2025, no for 11/03/2025 and one data for 09/03/2025. • `23:50 10/03/2025 UTC`: I can see data when I filter by Today, this can be explained by the settings in your Organiztion, is in UTC time. • `00:05 11/03/2025 UTC`: If I filter as Today, I can not see data, because there is no data for 11/03/2025, but if I filter as 'yesterday' I can see the data. May I ask which user can not see the data besides you? Thus for my point of view is working as expected. Can you double check, please?
d
@Mauricio Cabezas when i did this ot was earlier and it was the 10th UTV so that doesn't explain it from when i ran the report, it does for you now as its just the 11th
m
Hi Doug, Thats is my point, I can see the data as our Admin user, thus I would like to repeat the question, is there another user which can not see the data? If you filter now by Yesterday, you can not see data, still? Regarding Point 2) Same as the previous one, I am able to see data and all insights when I filter by Last week or Last seven days. May I ask, besides WDF, have you applied some User Data Filter?
d
no user data filter,.i have that issue for both and everyone else when i ran the query
id have to see if its changed since the day changed in UTC
Turo is empty for today but its expected the other one does work now. Unsure why it didn't before. Will see about it tomorrow
@Mauricio Cabezas Seems like both issues resolved themselves somehow - real mystery. Will post again if they come back
1