Hi. Our scheduled exports (emailed) stopped workin...
# gooddata-clouda
Adam Steele
03/05/2025, 7:04 PMHi. Our scheduled exports (emailed) stopped working. I went in to take a look at the custom email destination we set up and now I get the following error in your UI when I try recreate it. The exact same input used to work. Seems like a bug. Same result in both firefox and chrome.
m
Moises Morales
03/05/2025, 7:15 PMHi Adam, thank you for reporting this. So far, I do not see any issues on our side that may have caused this and my org is working as expected. I will continue looking into it and report back to you asap.
✅ 1
Moises Morales
03/10/2025, 1:45 PMAs agreed in our private conversation I am also sending an public update for future reference
Moises Morales
03/10/2025, 1:47 PMThe issue here was caused by the fact that, when creating the server, there is a test email triggered on the background to confirm that everything is OK with server details, if it fails either because there is an issue with the server creator's email in GoodData Cloud or it does not have an email assigned in their user profile, then the server cannot be created
Moises Morales
03/10/2025, 1:47 PMI understand it is a bit misleading it currently makes you believe that the server definition is incorrect, when this is not the case, therefore I have created an internal ticket to look into improving the wording
Moises Morales
03/10/2025, 1:48 PMThank you for bringing this to our attention!
Moises Morales
03/17/2025, 2:05 PMAs stated in our internal convo, I have escalated the issue regarding the scheduled exports not being received to our technical team. Please keep any details related to this issue in this thread moving forward to keep the communication organized.
✅ 1
4 Views