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Hi, I'm trying to log into my company's GoodData cloud using my company email, but I'm not able to. My colleague <@U08AAFCEPME> had the same issue. It was resolved by adding the corresponding `Auth0 id`  in the *user* information, it is likely empty currently. A GoodData team member was able to help him resolve it

Hi Henry, could you please send me your email login address?

thanks for your DM, it doesn’t seem to me that your user was even created

I don’t see your email within the organisation users endpoint. I would definitely suggest to create the user

Hi <@U026LADNKK7> just following up on this issue. We never made any changes to the setting MANAGED_OIDC, but per your message last week, we'd like to request that GoodData add me as a user to our organization manually. Let us know if you need any additional information!

Hi Henry, sure thing. I will request this to be done and we will let you know once our L2 Technical Team adds you into the organization.

Hello <@U08G2DBRTAL>, Francisco from the L2 Team here - I went ahead and added your user to your GoodData organization.

You should be able to login with your email address now. The user was created but doesn’t have a password set yet, so you should first Reset the Password to create it, and then you’ll be able to login and access the org.

Let me know if it works out!

<@U04NN4LKG94> confirming that I was able to login and reset my password, thanks for the help!