Hi, I'm having trouble logging in. I believe my colleague @Christian Ramos had the same issue as I am, and it was resolved by adding the corresponding

Auth0 id

in the user information - it is likely empty currently. A GoodData team member was able to help him resolve it, hoping to get mine resolved as well! Thanks

Hi Richa, Your assumption was correct. I've gone ahead and updated your user with correct AuthID. Could you be so kind and try to login or reset your password now, please?

I have access now thanks!

That is great, thank you for the confirmation.