Hey Support :wave: When I try to upload a new CSV ...
# gooddata-cloud
m
Hey Support 👋 When I try to upload a new CSV file, I am getting a "Server-side problem. Contact support." error.
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gd.de589e7….js:1 Tiger backend threw an error: 
{status: 500, detail: 'Server-side problem. Contact support.', traceId: '26585328019318a331466a2a517461e0'}
detail
: 
"Server-side problem. Contact support."
status
: 
500
traceId
: 
"26585328019318a331466a2a517461e0"
m
Hi Mark, We have checked in our server and we do not have any issue in there. I can see your three tries in our logs, and
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message=Analysis failed for the following files:\nstaging/d90f3e2758184d4da5fcc15353899457: Command in progress. Try again later.
Could you try close your browser, open it and try again?
m
@Mauricio Cabezas tried again and still having the same issue
m
Hi Mark, thank you for your patience, I would like to ask if is working now. Today, a bug was found in the yesterday's release which was producing 500 status in the server. Could you check once more, please?
m
@Mauricio Cabezas thank you for checking. it is now working on my end.
✅ 1
m
Hi Mark, I am glad is working 🙂 Have a nice weekend 💪