Hi team, I've got a quick question about exportin...
# gooddata-ui
e
Hi team, I've got a quick question about exporting visualizations in an embedded dashboard. I can export visualizations from the GD UI, but when I embed a dashboard w/ React, I cannot export any. The export buttons are disabled and say 'The visualization cannot be exported at the moment'. I'm leaving a screenshot below for reference. I'm using
@gooddata/sdk-ui-dashboard@10.5.1
to embed dashboards. Thanks in advance!
Hi team, Any updates on this one? Thank you!
i
Hi Emir, Sorry for the delays in our responses. Could you confirm that you are testing it with the same user in GD UI and also in your embedded analytics, please? Also, have you configured the OnExportReady parameter?
e
Hi Ivana, Yes, I'm using the same user in both platforms. I tried to configure that parameter too but it didn't have any impact on enabling the export buttons. thanks.
i
Thank you for the confirmation. @Radek Novacek - could you kindly help Emir and check what might be causing such behaviour, please?
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e
Hi @Ivana Gasparekova, @Radek Novacek, any updates here?
Hi @Ivana Gasparekova, @Radek Novacek, it's been 2 months since I raised this issue, and still no response.. Any updates here? We need this sorted, please - thank you
d
Hi Emir. I'm sorry for the lack of communication from our side. Did someone contact you in a DM about this? Could you share that comm with me, please? If not, could you please run your query once again and send me the time-stamp, so that I could look into the logs? Ideally, if you could do it once from GD UI and after a minute from your embed, please? I'll see what differences there are. Also, could you DM me a short part of your code where you do the embedding and execution? Just that relevant part, please.
e
Hi Daniel, thanks for the response. 1. Nope, nobody contacted me in a DM regarding this 2. I just ran an export from GD UI now, but the export buttons are disabled in the embedded visualizations so cannot export from our web app. (see screenshot above) 3. I'm sending it via DM now
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d
Let me summarize your finding in the DM for the community: The user didn't have export permissions for the dashboard, so the options were always greyed out for him.
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