Hi Maria,
First of all, I would like to repeat, please; When you ask, and then you want to add more comments, do it by reply in the same (original) thread/question to have an order, each new threat is opening a new ticket in our internal system, Thank you.
Now to investigate, this issue is happening just now, after some changes? which changes?
Could you please DM the link to the dashboard? I will check it out with the admin account.
Thank you