Hi all, I have an issue where users who have acces...
# gooddata-cloud
t
Hi all, I have an issue where users who have access to multiple workspaces can't see the data when they view certain workspaces. The user has the same user ID for both but I can see the permissions calls failing for the embedded dashboard. I get a basic error message about the endpoint not existing or not having access to it. Any ideas on this?
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{
  "detail": "The requested endpoint does not exist or you do not have permission to access it.",
  "status": 404,
  "title": "Not Found",
  "traceId": "3ccef85f827db05e45692cdb8cf07dc4"
}
m
Hi Tim, can you please provide more details and tell me your workspace setup and what actions they are performing to receive this error? Are they seeing this in Analytical Designer? Or in reports on the dashboards? My initial thoughts are that it might be related to difference in the user permissions set-up, as per the documentation.
Note that
Dashboard.EDIT
permission in an inherited dashboard will not let the user edit the dashboard. The dashboard remains editable only in its native parent workspace. In the child workspace, the
Dashboard.EDIT
permission behaves as a
Dashboard.SHARE
permission.
Could this be the case here?
t
Hi @Michael Ullock, I don't think that's it. They are trying to view an existing dashboard that they have access to (the dashboard loads), but no data associated to the dashboard loads. This is an embedded dashboard. The use case is a person that is a member of two child workspaces that have different workspace data filters applied to them. For one of the child workspaces (the first one they were added to), the data loads properly. For the second one, the workspace / dashboard loads but with no data.
If I view the workspace on cloud.gooddata.com the correct data loads.
A bit more detail is that we have two user groups that have the same permission levels but for different workspaces: User 1: Has access to workspace A and B User 2: Has access to workspace B. If I login as User 1, I can only see data for workspace A. If I try to load workspace B, I get the 'No data for your filter selection' message. If I check the filters, they don't have any loaded values which makes me think this user is not being shown any data within this workspace. If I login as User 2, I can see data for workspace B (can't access workspace A which is correct).
👀 1
m
Hi Tim, I will send you a DM now