hi, our platform seems to be down, could anyone assist with it asap please? thanks much
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Stanislav Hacker
10/29/2024, 1:37 PM
Hi, i think that there is acidentally mispeled url adress. Its look like missing / before home. Url https://datainsights.aklamio.com/home/workspaces is normally working and i get redirect into login screen.
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Masha Akatieva
10/29/2024, 1:39 PM
interesting, all our data loads failed across workspaces and the error log mentioned 'The server is currently unable to handle the request due to a temporary overloading or maintenance of the server'
seems to work now, thank you
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Moises Morales
10/29/2024, 2:05 PM
Hi Masha, please let me inform you that we are currently facing technical issues in the datacenter where your domain is located. Although the problem appears to be resolved for the moment, you might encounter additional challenges. Our engineers are actively working to restore the service. Thank you for your understanding.
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Masha Akatieva
10/29/2024, 2:30 PM
everything seems to be back to normal now, thank you!
but i still experience a Non-synchronized datasets issue that i mentioned above, while the SYNCHRONIZE command didnt' help. is there anything else that you could recommend trying?