Hello, we are seeing errors on our GoodData Cloud ...
# gooddata-cloud
r
Hello, we are seeing errors on our GoodData Cloud dashboards that are not related to our data or code. It seems to be something in the GoodData system. We are getting undefined messages instead of numbers or in addition to numbers. This is happening in our production system so customers are seeing this. I noticed this for the first time around noon MT on Friday, October 18th and it is still happening this morning. cc: @Thiago Alves
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m
Hi Rob, thanks for moving your post. Could you please provide a trace ID so we can take a look at our logs? You can find it in your browser dev console.
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r
TraceIds: • "d9901b12b94c0ed19f91e284eb70f468" • "ed18309e39e8d27ca0548ac24998a41a"
m
Thanks for this, from our logs I can see the query is timing out on your end. It seems it is too resource demanding. I have reached out to you via DM with the query itself so you can check your database logs for any hints.
r
Okay, thank you. That is useful information.