Getting 504 error while editing the data model, da...
# gooddata-clouds
Sol Madadha
10/16/2024, 9:25 PMGetting 504 error while editing the data model, data connection is successful and reports are running fine.
Connection failed - Request failed with status code 504
Source columns not found in data source for all data objects.
j
Joseph Heun
10/16/2024, 9:31 PMHello Sol, can you confirm what kind of changes you are making? Also, is there a TraceID related to the error in the console?
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Sol Madadha
10/16/2024, 9:31 PMTrying to edit to add new objects
Sol Madadha
10/16/2024, 9:33 PMlet me try to get the traceID, how do I get that?
Sol Madadha
10/16/2024, 9:40 PMThis is a cloud environment, how to get the TraceID?
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Joseph Heun
10/16/2024, 9:47 PMIf you are using chrome, you can find it in the dev tools, and switch to the console tab. You should see the error and the related TraceID
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Sol Madadha
10/16/2024, 9:51 PMok let me try there
Sol Madadha
10/16/2024, 10:08 PMCould not find a Trace ID
Sol Madadha
10/16/2024, 10:09 PMSol Madadha
10/16/2024, 10:10 PMSol Madadha
10/17/2024, 12:45 PMAny update?
Sol Madadha
10/17/2024, 3:11 PM@Joseph Heun sorry to bother you but we are held up on a production migration. any update on my issue?
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Joseph Heun
10/17/2024, 3:21 PMSorry, could you please provide your domain and I will access the admin account to try and reproduce the issue?
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Sol Madadha
10/17/2024, 3:23 PMsure
Sol Madadha
10/17/2024, 3:23 PMSol Madadha
10/17/2024, 3:25 PMSol Madadha
10/17/2024, 3:25 PMthen click edit
Sol Madadha
10/17/2024, 3:27 PMCloudbot Reports QA -> Data Model
Sol Madadha
10/17/2024, 3:50 PMwere you able to check?
Sol Madadha
10/17/2024, 3:52 PMIt started working now, did you fix anything on your side?
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Joseph Heun
10/17/2024, 4:03 PMHi Sol, (un)fortunately, I have done nothing on this, and haven't even had time to log in yet.
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Sol Madadha
10/17/2024, 4:06 PMOk now it started working, I will get back with you if I see the issue again. thank you
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