https://www.gooddata.com/ logo
Join Slack
Powered by
Hi all, I'm getting a 500 internal server error fo...
# gooddata-cloud
f
Hi all, I'm getting a 500 internal server error for the get organization endpoint:
Copy code
{
  "timestamp": "2024-09-04T18:34:48.942+00:00",
  "path": "/api/v1/layout/organization",
  "status": 500,
  "error": "Internal Server Error",
  "requestId": "ef11d41d-1416"
}
f
Hi Faizah, is the issue still occurring? We have no other reports of failures, and my own tests on my environment were successful. I checked the logs, and this occurrence matches a hiccup we’ve had a few minutes ago - so it may have been caused by that.
f
@Francisco Antunes Yes, unfortunately I'm still getting the same error
f
OK, thank you. We’ll investigate from our end and let you know
Do you get the same error on any other endpoints?
f
@Francisco Antunes I tried the get /api/v1/layout/workspaces/:workspace_id endpoint, and that seems to work for me with the same api token
f
Thanks, @Faizah Sayyid. We’ve been checking the logs, and it appears that the error is showing up inconsistently. For example, there were a couple of successful calls to the org layout endpoint between a the 500s. Could we discuss this in a bit more detail via DMs?
👍 1
r
Hi there @Faizah Sayyid, Radek from the GD Technical team here - I've been checking this last night and this morning, and it would appear we have hit some internal processing limits, which is why this has shown up to you intermittently. The limits will be reassessed, so this should no longer be an issue! 🙂
f
@Francisco Antunes @Radek Novacek Thanks for looking into this! Unfortunately, I ran into a different error for the same endpoint now. This time I'm getting 504 gateway timeout error.
Copy code
<html>

<head><title>504 Gateway Time-out</title></head>

<body>

<center><h1>504 Gateway Time-out</h1></center>

<hr><center>nginx</center>

</body>

</html>
2 Views
Open in Slack
PreviousNext
Powered by