Hi team, we embed the analyzer in our application using an iframe and sometimes (seemingly randomly) we get an error. The error simply states

WORKSPACE <workspace_name> error

. Reloading a few times usually fixes this. Any idea what the issue might be?

Hi Ramtin, is there a TraceID in the logs that correspond with the error here? Does it work on every page refresh, or do you need to clear cache? Could you also provide a screencast of the issue as well please?

So we embed the Analyzer using an iframe and sometimes we get this error that you see in the photo. Refreshing the page usually works but I am wondering the cause.

Hmmmm.... it doesn't look like an error from our end specifically, but are you able to find any traceID in the console logs? From first thought, it could be related to how the workspace is being embedded. Are you able to reproduce the same behavior in the GD enviornment and not in the embedded enviornment?