Hi team!
Our customer asks, why the date label isn...
# gooddata-platformh
Hans Cornette
06/21/2024, 8:39 AMHi team!
Our customer asks, why the date label isn't adjusted when comparing values for dates?
I think they have a valid point, the labels says SP one year ago, but still shows the current year. (MAR/FY2025)
They expect it to say MAR/FY2024.
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Julius Kos
06/21/2024, 9:30 AMHi Hans,
Once again, thank you for sharing your experience with our product. Let me double-check this internally.
Julius Kos
06/21/2024, 10:09 AMWhile we understand that it would be easier to read if the left column would show the previous year in this case, we don’t consider this as a bug as the tooltip clearly shows that the value is counted for SP and this is basically how it was implemented.
Julius Kos
06/21/2024, 10:10 AMIn any case, if you wish, let me know and I will gladly submit a product feedback on your behalf so we can consider some change in future developments.
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Hans Cornette
06/21/2024, 11:09 AMHi Julius,
thanks for your explanation.
I never mentioned it to be a bug. And I do understand that if you put the description and the SP together you can conclude that MAR/FY2025 would be MAR/2024.
The point that I want to make is the following. The people building the reports are not always the same consuming them. In consuming data from a 3rd party platform (like we are for our customer), it is of THE greatest importance that people recognise their figures and have confidenence. Showing A (MAR/FY2025) and implying A' (MAR/FY2024), leads to questions and uncertainties we'd rather not have because it implies less confidence from the customer that they understand what they see and more questions (work) for our Support department.
👍🏼 1
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Julius Kos
06/21/2024, 2:34 PMThanks for this input Hans. I’m definitely attaching this to the product feedback.
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Productboard
06/21/2024, 2:43 PM🎉 New note created.