Hi guys, how long does it take to receive an invitation email from GD? I just sent several invitation emails but nothing has been delivered.. Strange. Any ideas?
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Ivana Gasparekova
11/06/2023, 10:36 AM
Hi Ales,
Usually it is pretty fast, nearly instant. Can you share we me the ID of your organization or the the hostname that you use to access your GD Cloud?
You can use DM if that’s more comfortable for you.
Ivana Gasparekova
11/08/2023, 10:40 AM
Hi @Aleš Moravec,
Does the issue still persist, please? Could you navigate recipients to check also their SPAM folder?
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Aleš Moravec
11/09/2023, 5:08 PM
@Ivana Gasparekova Yes it ended in the spam folder, however users who were earlier deleted do not receive new invitation email at all.
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Ivana Gasparekova
11/14/2023, 3:32 PM
Oh, sorry for not noticing your response earlier.
Could you provide me more details as requested before, please?
At least some example user if possible?